Everyone is Right

Programme Summary

1. Be the Lawyer

Discover what really happened.

Perspectives exercise

Understand

De-escalate

Removing judgement and criticism

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2. Shooting the Messenger

What went wrong

Looking at strategies

Russian Doll exercise

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3. What do you really want

Learn to discover what you really want

Needs exercise

Feelings exercise

Finding Agreement

Asking the right question

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4. How to ask for it!

Learn how to ask without criticism

Finding common strategies